20002544 CustomerApi.Jobs.Insights.ExecuteAccountInsightAgentJob
Queue insight_agents
Attempt 1 of 2
Priority 0
Tags ...
Node customer_api@10.10.1.109
Queue Time 00:00.013
Run Time 00:27.517
Inserted 1h ago
Scheduled 1h ago
Completed 1h ago (00:28)
Cancelled —
Discarded —

Args 

%{
  "account_id" => "94742",
  "account_insight_agent_id" => "31b4e3e7-fb4a-4787-ac66-92ee40c5a172"
}

Meta 

%{
  "deps" => [],
  "name" => "execute",
  "on_hold" => false,
  "partition" => true,
  "partition_key" => "q7MxR6YwNMgLx3r8Y66kpjyX7teh/ISLSKbu/XIHazs",
  "recorded" => true,
  "return" => "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",
  "structured" => true,
  "uniq" => true,
  "uniq_bmp" => [1, 0, 2, 3],
  "uniq_key" => "D8ngFiN/VknMnJJMIZsmYLjflBtCCJX1AwH1BqDP46Q",
  "workflow" => true,
  "workflow_id" => "019cc7e6-891e-7c19-892a-685587fed48c"
}

Recorded Output 

%{
  insights_data: [
    %{
      "action_plan" => "**Recommended CSM actions (high-confidence):**\n1) **Qualify production reality in 15 minutes:** Confirm whether this is a true customer production workspace vs. demo/sandbox, and whether the SDK is live on the intended domain/app (the 2022 “Last Seen” signal is a red flag).\n2) **Convert “build activity” into an outcomes program:** Pick **1 activation funnel** and **1 adoption workflow** to operationalize (e.g., onboarding checklist + 1 key feature adoption launchpad). Require every published experience to have **a named goal** tied to that outcome.\n3) **Reduce clutter + create governance:** Establish a lightweight operating model: naming conventions, archive policy for drafts/tests, and 1–2 owners responsible for publishing/measurement. This will make iteration and reporting feasible and help the account behave like a true power user.",
      "cta_text" => nil,
      "entity_id" => nil,
      "entity_type" => nil,
      "expected_impact" => "If this is a real production account, tightening to outcome-based publishing and measurement typically unlocks faster experimentation cycles and clearer ROI: improved **activation/adoption** lift, fewer “draft graveyard” assets, and easier cross-team adoption of Appcues.",
      "finding" => "I can only access **Account ID 94742** in this environment (so I can’t truly scan a full book of business). Within this account, there are strong *readiness* signals but weak *power-user behavior* where it matters (production usage + outcome optimization):\n\n- **Very high build volume:** **778 total experiences** across multiple types (flows, banners, pins, launchpads, NPS, checklists; plus at least some mobile flows).\n- **Some published content exists**, but the most recent items are overwhelmingly **draft/test artifacts** (many newly created in 2026 with placeholder names).\n- **Goal/segment setup exists** (multiple goals + many segments), but much of it appears **non-production / non-business-aligned** (e.g., goals/segments with empty property conditions, test-like names).\n- **Potentially low real end-user activity:** account-level “Last Seen” is **2022-11-10**, which is inconsistent with the recent Studio activity and suggests the snippet/SDK may not be actively driving live usage or the app may not be sending data consistently.\n\nNet: this looks like an account that *should* be able to operate like a mature, experimentation-driven Appcues customer, but is currently behaving more like a sandbox/training workspace than an outcome-driven program.",
      "outcomes" => ["activation", "adoption", "engagement", "retention"],
      "priority" => "high",
      "title" => "Demo Account shows “power-user build volume” but little evidence of real end-user adoption or outcome-driven deployment",
      "type" => "risk"
    }
  ]
}

Errors 

No Errors